Terms & Conditions for good112

General Terms & Acceptance Legal

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and good112 ("the Platform", "we", "us", "our"). By accessing, registering on, or using any service provided by good112 — including sports betting, live casino games, slots, crash games, and promotional features — you unconditionally accept these Terms in their entirety.

If you do not agree with any provision of these Terms, you must immediately cease using the good112 platform and close your account. Continued use of the platform following any update to these Terms constitutes acceptance of the revised version.

good112 reserves the right to amend, modify, or replace any part of these Terms at any time. Where material changes are made, we will provide notice via the email address associated with your registered account or by posting a prominent notice on the good112 platform. It is your responsibility to review the current Terms periodically. The effective date at the top of this document reflects the most recent revision.

These Terms apply to all users of good112, regardless of the device, browser, or connection method used to access the platform. Access via mobile browser, desktop browser, or any other interface is equally subject to these Terms.

good112 provides its services on an "as available" basis. We do not guarantee uninterrupted access to the platform and reserve the right to perform maintenance, upgrades, or emergency interventions that may temporarily affect platform availability. We will endeavour to minimise disruption and notify players in advance where planned maintenance affects key services.

Eligibility & Age Restriction 18+

Access to good112 is strictly limited to adults who are 18 years of age or older. This age restriction is absolute and applies without exception to all players, regardless of the jurisdiction from which they access the platform. By creating an account on good112, you declare that you are at least 18 years old and that you are legally permitted to participate in online gambling activities.

good112 enforces age verification as part of its Know Your Customer (KYC) process. You may be required to submit government-issued identification — such as a National ID card, passport, or driving licence — to verify your age before deposits, withdrawals, or continued access to the platform are permitted. Failure to complete age verification within a specified period will result in account suspension until verification is successfully completed.

In addition to the age requirement, you confirm that:

• You are accessing good112 on your own behalf and not on behalf of another person.
• You are not a politically exposed person (PEP) or subject to international sanctions that would prohibit your use of the platform.
• You are not acting as an agent or employee of a competitor platform or gambling-related business when accessing good112.
• Participating in online betting and casino games is not prohibited under the laws applicable to you in your location.
• The funds you use for deposits are from legitimate sources and are not proceeds of criminal activity.

good112 reserves the right to request additional documentation at any time to verify eligibility. Providing false or misleading information to circumvent eligibility requirements constitutes fraud and will result in immediate account closure and forfeiture of all funds held in the account at the time of closure.

Account Registration & Verification KYC

To access betting, casino, and gaming services on good112, you must create a registered account. Registration is free of charge. During the registration process, you will be required to provide accurate, complete, and up-to-date personal information including your full legal name, date of birth, email address, and a valid Bangladeshi mobile number.

Each player is permitted to hold exactly one account on good112. Operating multiple accounts — whether under the same identity or different identities — is strictly prohibited. good112 uses automated systems and manual review processes to detect duplicate accounts. Where duplicate accounts are identified, all associated accounts will be closed and any bonus funds or winnings derived from the duplicate accounts will be forfeited.

You are responsible for providing accurate information at registration and for keeping your account details current. If your contact details change — particularly your mobile number or email address — you must update your account information promptly. good112 will use the contact details on your account to send important communications regarding your account, transactions, and these Terms. We cannot be held responsible for communications not received due to outdated contact information.

Your account login credentials — username and password — are personal and confidential. You must not share your login details with any other person. good112 will never ask for your password via email, live chat, or telephone. If you suspect that your account has been accessed without your authorisation, contact support@good112 immediately and your account will be suspended pending investigation.

good112 operates a two-factor authentication (2FA) option for account logins, which we strongly recommend enabling. SMS OTP verification may be required for certain high-value transactions. These security measures are in place to protect your account funds and personal data.

Deposits, Withdrawals & Payment Terms

good112 supports deposits and withdrawals in Bangladeshi Taka (BDT ৳) through the following payment methods: bKash, Nagad, Rocket, Upay, SureCash, Visa, Mastercard, and direct bank transfer from major Bangladeshi banks including BRAC Bank, City Bank, Dutch-Bangla Bank, Islami Bank, and Sonali Bank.

Minimum Deposit: The minimum deposit via mobile wallet (bKash, Nagad, Rocket, Upay) is ৳500. The minimum deposit via bank transfer or card is ৳1,000. Maximum deposit limits vary by payment method and may be adjusted for individual accounts based on KYC status and account history.

Deposit Processing Times: Deposits via bKash and Nagad are credited to your good112 account in under 60 seconds under normal operating conditions. Rocket and Upay deposits are typically credited within 2–5 minutes. Bank transfers may take between 1 and 24 hours depending on the sending bank's processing schedule. Card deposits are typically credited within 15 minutes.

Withdrawals: Withdrawal requests are processed by good112 within 24 hours of submission. The minimum withdrawal amount is ৳500 for mobile wallet withdrawals and ৳1,000 for bank transfers. good112 does not charge any fees on player withdrawals — the full requested amount is transferred to your nominated payment method. Payment provider processing times may add an additional 1–24 hours beyond good112's processing window for bank transfers.

All deposits to your good112 account must come from payment methods registered in your own name. Third-party deposits — where funds are sent from a payment account that does not belong to the registered player — are not permitted and will be returned to the sender. Persistent attempts to deposit using third-party payment methods may result in account suspension.

good112 reserves the right to request proof of payment method ownership before processing withdrawal requests. This may include a screenshot of the bKash or Nagad account showing the registered mobile number, or a bank statement showing the account holder's name.

Bonuses & Promotions

good112 offers promotional bonuses to both new and existing registered players. All bonuses are subject to specific terms, wagering requirements, minimum odds restrictions, eligible game contributions, and expiry periods. Full details of each active promotion are published on the Promotions page.

Wagering Requirements: A wagering requirement specifies the number of times a bonus amount must be wagered before it becomes eligible for withdrawal. For example, a ৳1,000 bonus with a 20x wagering requirement requires ৳20,000 in qualifying bets before any withdrawal of bonus-derived winnings is permitted. Wagering requirements are clearly stated on each individual promotion page.

Bonus Misuse: good112 actively monitors accounts for bonus misuse, including matched betting, arbitrage betting, and the use of multiple accounts to claim the same promotion more than once. Where bonus misuse is detected, good112 reserves the right to void the bonus, cancel associated winnings, and take further account action including suspension or permanent closure.

• Bonuses are credited to the bonus wallet and are separate from real money balances until wagering requirements are met.
• Real money stakes are used before bonus funds in all cases unless otherwise specified.
• Bonuses that have expired without meeting wagering requirements are automatically forfeited and cannot be reinstated.
• good112 reserves the right to withdraw, modify, or cancel any promotion at any time without prior notice.
• Players who have self-excluded or applied voluntary deposit limits are not eligible to receive promotional bonuses during the restriction period.

Seasonal promotions — including Eid bonus offers, BPL season promotions, and Pohela Boishakh specials — are available during defined calendar periods. These promotions are announced on the good112 Promotions page and via email to eligible registered players. Eligibility criteria and wagering requirements vary per offer and are specified in the individual promotion terms.

User Obligations & Prohibited Conduct

As a registered player on good112, you agree to use the platform in good faith and in a manner consistent with these Terms, applicable law, and the reasonable expectations of a responsible adult player. The following conduct is explicitly prohibited:

• Fraud and Deception: Providing false personal information at registration, during KYC verification, or in any communication with the support team.
• Multiple Accounts: Creating, operating, or using more than one registered account on good112, whether under your own identity or any other identity.
• Collusion: Colluding with other players to gain an unfair advantage in any game, particularly live poker or live casino table games.
• Software Exploitation: Using automated software, bots, scripts, or any technical exploit to gain an advantage over the platform or other players.
• Chargebacks: Initiating a payment chargeback or dispute through your payment provider for deposits that have been legitimately credited to and used on your good112 account.
• Money Laundering: Using good112 for the purpose of laundering funds derived from criminal activity. good112 reports suspicious financial activity to relevant authorities in accordance with anti-money laundering obligations.
• Abuse of Staff: Using abusive, threatening, or discriminatory language toward good112 support staff or other players in any communication channel.

good112 employs automated risk management systems and trained compliance personnel to detect prohibited conduct. Where violations are identified, good112 may take immediate action including account suspension, cancellation of pending withdrawals, forfeiture of bonus funds, and referral to relevant authorities where criminal conduct is suspected.

Account Suspension & Closure

good112 reserves the right to suspend or permanently close any player account at any time, with or without prior notice, where it has reasonable grounds to believe that a violation of these Terms has occurred, where the security of the account or the platform is at risk, or where required by law or regulatory obligation.

Player-Initiated Closure: You may close your good112 account at any time by contacting support@good112. Before closure is processed, any pending bets will be settled at their natural conclusion and the resulting balance (less any unmet bonus wagering requirements) will be transferred to your nominated withdrawal method within 5 business days.

Responsible Gaming Closure: Players who close their account for responsible gaming reasons — including problem gambling, self-exclusion, or financial harm — will have their account permanently closed without a cooling-off period. good112 takes these requests seriously and processes responsible gaming closures as a priority. See the Responsible Gaming page for full details of available tools and self-exclusion options.

Where an account is closed by good112 due to a breach of these Terms, any real money balance in the account will be reviewed on a case-by-case basis. Funds derived from legitimate deposits that have not been implicated in the violation may be returned at good112's discretion. Bonus funds and winnings derived from bonus play that violate these Terms will be forfeited.

Limitation of Liability

To the fullest extent permitted by applicable law, good112 and its officers, directors, employees, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the good112 platform, including but not limited to:

• Loss of funds resulting from gambling activity, including bets placed and lost in accordance with standard game outcomes.
• Temporary or extended unavailability of the platform due to technical issues, maintenance, or circumstances beyond good112's reasonable control.
• Unauthorised access to your account where you have failed to maintain the security of your login credentials.
• Delays in deposit crediting or withdrawal processing caused by third-party payment providers including bKash, Nagad, Rocket, or Bangladeshi banks.
• Any decision made by a game studio regarding the outcome of a game, where that decision is the result of certified RNG processes.

good112's total liability to any player in connection with their use of the platform shall not exceed the total amount of real money deposited by that player in the 30 days immediately preceding the event giving rise to the claim.

Nothing in these Terms shall limit good112's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable law.

These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising between you and good112 that cannot be resolved through our internal complaints process will be referred to binding arbitration or the relevant competent authority as determined by applicable legal requirements.

If you have a complaint about any aspect of good112's service, please contact our support team at support@good112 in the first instance. We aim to resolve all complaints within 5 business days. For unresolved disputes, we will provide guidance on the appropriate escalation process.

Last updated: 1 January 2026. These Terms supersede all previous versions published on good112. If you have any questions about these Terms, contact us at support@good112.